You will not be able to specify in what directories the game will search, so you will have to move your save files to the default directory if they are not there already. If the game cannot locate your Mass Effect 2 save files, make sure they are in the correct directory. The patch has some fixes for the facial import bug.

Origin, and select 'Check for Update' to manually download and install Some examples: Saved the Rachni Queen Killed the Rachni Queen Rescued Ashley Williams on Virmire Rescued Kaidan Alenko on Virmire Chose to save the Council Chose to Sacrifice the Council Saved Maelon's Data Destroyed Maelon's Data Kept Wrex alive on Virmire Had Wrex die on Virmire Chose to rewrite the Geth Heretics Chose to destroy the Geth Heretics Destroyed the Collector Base Left the Collector Base to Cerberus Survived the suicide mission with 12 squadmates Romanced Liara before ME2 Did not romance anyone in ME2 Romanced Miranda in ME2 Romanced Jack in ME2 Romanced Tali in ME2 Did not romance anyone in ME2 Troubleshooting PC: First, Make sure the latest patch is installed. On successful import, the game will display your decisions and choices from the previous Mass Effects that will affect the story in the current Mass Effect. For example, if you played a Soldier Shepard in Mass Effect 2, you will be able to change him to Adept. You will also be allowed to change Shepard's class at this stage. Please update your character's appearance.' In this case, you will have to recreate Shepard's facial appearance. You will see the message: 'Mass Effect 3 cannot successfully determine the custom face code used by this imported save game. It is also possible that the face-file of your ME2 Shepard is not compatible with Mass Effect 3, for various reasons. After you have imported Shepard from Mass Effect 2, you will be allowed to make changes to Shepard's appearance.

If you do not have a character to import from a completed ME2 game, or you choose to start a new character for ME3, the game will prompt you on some major decisions from ME1 and ME2, including whether you grew up as a Spacer, Colonist or Earthborn, if you were a Sole Survivor, War Hero or Ruthless, and whether Lieutenant Kaidan Alenko or Gunnery Chief Ashley Williams died and which one survived.

If in your save game Shepard is dead, you will NOT be able to import Shepard into ME3.

Also note, that based on Shepard's actions and decisions in Mass Effect 2, there is a chance that Shepard died in ME2 and did not survive. You can only use Mass Effect 2 characters. During character creation stage, select the 'Import ME2 Character' option to import your Mass Effect 2 character into Mass Effect 3 Note: You MUST have completed Mass Effect 2 in order to be able to import Shepard to Mass Effect 3 After you select the import option, it will say: 'Searching for characters to import' You can NOT import Mass Effect 1 files directly into Mass Effect 3.

Mass effect 2 change appearance